Shipping Policy
GENERAL INFORMATION
To ensure your package is properly delivered within the advertised time frames, please ensure your address is correctly entered with all relevant details. Using accurate abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is essential for timely delivery. We are not responsible for lost, misplaced, or incorrectly delivered shipments due to incorrect address information provided at the time of purchase.
We recommend using personal or business addresses for faster delivery. We may use other carriers and reserve the right to change carriers at any time.
For international shipments, goods will be imported on behalf of the consignee/buyer. The consignee authorizes HeyGorjus to import the goods on their behalf and permits HeyGorjus to delegate this obligation to a subcontractor (e.g., customs broker). The consignee is responsible for paying any taxes and duties in addition to the purchase price, where applicable.
SHIPPING RATES & TIMELINES
We now offer FREE SHIPPING (2–10 business days) on all standard orders!
The estimated timelines for processing, transit, and delivery vary based on your location and chosen carrier.
Regular Shipping estimates:
This refers to the time it takes for items to be shipped from our warehouse to the destination.
| Zone | Free Shipping | Express |
| Domestic (Australia) | 2-10 Business Days | 1-4 Business Days |
| Zone 1 (New Zealand) | 8-13 Business Days | 5-8 Business Days |
| Zone 2 (Asia Pacific) | 5-20 Business Days | 2-12 Business Days |
| Zone 3 (USA/CA) | 10-15 Business Days | 7-10 Business Days |
| Zone 4 (UK/EU) | 10-15 Business Days | 6-13 Business Days |
| Zone 5 (Rest Of World) | 10-30 Business Days | 9-18 Business Days |
- Shipping is quicker than listed in most cases.
- Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. Processing time 2 - 6 days.
- Tracking numbers sent by email after a short processing period.
- Any items not received within 14 weeks qualify for a full refund or reship immediately. The customer has to reach out to us to have a refund for the order has not been delivered within 14 weeks. Otherwise, we will reship the order.
- Please contact us for any further questions and our team will be happy to assist.
⭐Item Delivery Guaranteed or Your Money Back!⭐